Keep consignees informed with real-time delivery updates

In logistics and transport, timing and communication are everything. When consignees don’t know where their shipment is or when it will arrive, operations slow down and frustration builds. Fleet managers and drivers often waste time making phone calls to update delivery status manually. Trakzee’s real-time notifications solve this by automatically keeping consignees informed – improving transparency, trust, and coordination.

• Lack of delivery updates → Consignees remain unaware of shipment progress or expected arrival.
  
• Manual communication → Drivers and managers spend valuable time sending updates one by one.
  
• Increased delays → Miscommunication leads to missed slots or unprepared unloading teams.
  
• Customer dissatisfaction → Late or unclear updates reduce confidence in service reliability.
  
• High operational pressure → Managers must handle both trip monitoring and customer coordination.
  

Trakzee automates customer communication by sending real-time notifications to consignees at key delivery stages.

• Automated delivery updates → Consignees receive instant alerts when a vehicle starts, nears, or completes delivery.
  
• Customizable notification templates → Fleet operators can tailor messages with their brand name and preferred format.
  
• Multi-channel alerts → Notifications can be sent via SMS, email, or in-app messages.
  
• Integration with live tracking → Consignees can view the vehicle’s real-time location and updated ETA through a secure link.
• Reduced manual workload → Automation eliminates repetitive communication tasks for drivers and managers.

• Improved customer experience with accurate and timely shipment updates.
  
• 50–60% reduction in coordination calls between teams and customers.
  
• Faster unloading and turnaround times with better delivery preparedness.
  
• Stronger client relationships through proactive communication.
  
• Increased brand trust by delivering transparency and reliability.