Courier & logistics industry – ensure delivery proof with digital confirmation

In the fast-paced courier and logistics industry, timely delivery is only half the job – the real challenge lies in proving that it happened. Missing or disputed deliveries can damage client relationships, cause revenue loss, and increase administrative effort. Trakzee’s Proof of Delivery (POD) feature brings reliability to every handover by digitally verifying each completed delivery with timestamped evidence.

• Delivery disputes → Customers claim they didn’t receive a package, and drivers lack verifiable proof.
  
• Manual paperwork → Physical receipts slow down the process and are easily lost or forged.
  
• Lack of transparency → Clients and dispatchers can’t confirm whether deliveries were made on time.
  
• Delayed updates → Managers rely on driver reports or end-of-day summaries to verify deliveries.
  
• Reputational damage → Repeated delivery disputes weaken client trust and credibility.
  

Trakzee enables courier and logistics providers to achieve complete delivery verification with digital records, photos, and location data – all accessible in real time.

• Digital proof of delivery → Drivers capture delivery confirmation through mobile app features like e-signature, OTP verification, or photo proof.
  
• Location and time stamping → Every delivery entry is automatically tagged with GPS coordinates and timestamps.
  
• Instant dashboard updates → Fleet managers can view delivery completion status in real time, directly from the web portal.
  
• Customer notifications → Clients receive instant delivery confirmation messages, improving transparency.
  
• Record accessibility → All completed delivery proofs are stored digitally for future verification or audits.
  
• Customizable workflow → Whether it’s parcel delivery or B2B shipment, POD templates can be customized per business requirement.

• 100% delivery accountability with digital proof for every shipment.
  
• Faster dispute resolution through verifiable records.
  
• Reduced paperwork and manual tracking.
  
• Increased customer trust through transparent and real-time updates.
  
• Improved delivery performance with fewer false complaints and higher efficiency.