Give citizens the tools to stay informed, raise complaints, and track waste collection effortlessly. The Citizen Application ensures complete transparency and better engagement—so residents can actively contribute to a cleaner, more organized city.
A direct channel between citizens and waste managers that reduces disputes, ensures accountability, and builds trust.
Live Collection Schedules
Citizens can check upcoming bin collection dates, get timely notifications, and never miss a pickup.
Vehicle Tracking for Peace of Mind
Allow residents to track waste collection vehicles in real-time – know when help is on the way.
Bin Status Visibility
Users can view the real-time status and location of their registered bins – no confusion, no missed visits.
Complaint Registration
Enable easy reporting of uncollected bins, delayed pickups, or other issues. Citizens can upload images and track complaint status live.
Feedback Module
Collect valuable feedback through flexible forms—daily, weekly, or monthly—to improve services and build community trust.
Bill Payment & History
Allow residents to view, manage, and pay waste collection fees directly through the app.
Last Pickup Details
Give citizens access to recent collection logs—including date, time, and vehicle ID—for full service visibility.
The SmartWaste Citizen Application helps cities close the loop connecting service providers and residents through real-time updates and direct communication.
Want to see how it works?
Here are answers to common questions about our solution.